项目经理的最佳力量是什么?

best power project manager

A project’s environment is much like a startup company’s environment. There is continuous pressure to perform with a limited budget and a fixed schedule. More importantly, you will always have new team members.

In this situation, you will have to manage your team and motivate them to perform their best.

This is not an easy task, and you will have to use your soft and hard skills to push team members continuously.

As a project manager, you can have many powers. The sixth edition of the PMBOK Guide recognizes the following fourteen powers of a project manager:

  • Formal or Legitimate Power
  • Reward Power
  • Punishment Power
  • Expert Power
  • Relational Power
  • Informational Power
  • Persuasive Power
  • Ingratiating Power
  • Personal Power
  • 情境力量
  • Pressure-Based Power
  • Guilt-Based Power
  • Avoiding Power
  • Referent Power

Now the question arises—which one is the best power of the project manager?

This was my favorite part of myPMP考试准备.

While I was studying this topic, it was stated everywhere that expert and reward powers were the best powers for a project manager. However, I could not understand this; are they the best together or separately?

I researched it and gave much to think on, but I did not find a convincing answer anywhere.

Since I have passed my PMP exam and own a blog, I am posting my understanding of this topic.

Please note that all the views expressed in this blog post are my own. You might disagree with them. I would appreciate it if you would share your thoughts in the comments below.

Let’s get started.

Power of the Project Manager

You can define power as influence overstakeholdersto make a favorable decision. For example, you can force them to dance to your song or attract them with your charisma.

您可以将这些权力分为两类:位置权力和个人权力。

You get positional power just by being the project manager. Some examples are formal power, reward power, and punishment power.

Personal power is something you have due to your personality, experience, or knowledge. Some examples are expert power and referent power.

Many experts say that reward and expert powers are the best. I agree that these are the better influencing powers for a project manager.

但是,您确定这两个权力同样好,并且每个权力都可以帮助项目经理完成their projectsuccessfully?

I do not fully agree with this.

Let me explain this to you in detail; I believe that after going through this blog post, you will agree with me.

首先,我们将快速查看所有类型的力量,然后我们将进行详细的讨论。

Formal or Legitimate Power

As long as you are a project manager, you have this power. This power comes with the position itself; therefore, this power is also called positional power. Team members will obey orders from you because they know that you have the authority.

This type of power is found inprojectizedand strongmatrix-type organizations.

However, this power does not exist in afunctional organization或弱矩阵组织。在这种情况下,您将必须使用软技能来完成工作。

Reward Power

Rewards are desirable, and team members will support you because they think that you will reward them if they perform well. Rewards may be monetary such as a salary increase, a bonus, or a promotion, or non-monetary, such as recognition, professional development, an appreciation letter, or days off.

奖励能力附在项目经理的正式权限上。

You may be working in a functional organization or with a tight budget, so giving monetary rewards may be difficult. Therefore, non-monetary rewards such as recognition, training recommendations, or a valuable assignment are common.

奖励应该是可以获得的,它不应该是赢得奖励类型的奖励。它的标准应该是公平的,透明的,并且可能对所有人来说。

Reward power is positional power, and you can have it if you are working in a projectized or strong-matrix organization. Although you can have reward power in a functional or a weak matrix organization as well, here you can offer your team members only non-monetary benefits.

Punishment Power

Nobody wants to receive a punishment. Punishment power comes with the formal authority of the project manager. Here, team members will obey you because they are afraid that if they do not perform efficiently, they may get punished. Here you use fear as a primary tool to get work done. Punishment power is also known as coercive power.

This type of power is associated with a strong-matrix organization.

通常,当成员表现不佳或正在造成问题时,您将使用此功能。

Expert Power

成为主题专家是一种出色的有影响力的力量。团队成员将尊重您的专业知识。他们信任您,因为您是专家,并且您知道如何管理工作。

Expert power is considered to be a positive power that influences others to follow your lead. If you do not possess expert knowledge, it is difficult for you to gain respect from team members.

Relational Power

If you have connections with some influential people in the organization, you possess relational power. Your connections mean team members want to connect with you as well.

If you are a new project manager, this power may help you in the initial stages of the project when you may not have any other power, except formal power, as you may be perceived as being closely aligned with the top management.

Informational Power

As the saying goes, well-informed means well-armed. Information is the key to success for any project. If you are responsible for processing information or possess some information, you have a greater chance of completing the project successfully.

Persuasive Power

If you can say “go to hell” in such a way that people look forward to the trip, you have this power. The point is that you can convince your team to follow your lead.

Ingratiating Power

If you are an expert in flattery, you have this power. Here, you try to find common ground, emphasize, and achieve cooperation. This is a beneficial skill when avoiding tough situations.

Personal Power

This power depends on your personality; how you look, how you speak, and how you behave. This power is also known as charismatic power.

情境力量

If you have rescued your project from a crisis in the past, you have this power. Team members will remember your efforts and respect you for your heroic act.

Pressure-Based Power

If you regularly pressure your team members to work harder and complete the task within a tight schedule, sometimes in unrealistic conditions, you have this power.

Guilt-Based Power

Here, you inform team members that they are performing poorly, and it is affecting the project; even if they are performing well. You instill in them that they have to perform better. Therefore, the team member will feel guilty and try to work harder.

Avoiding Power

If you avoid making tough decisions and miss meetings, you have avoiding power. This is one of the most negative powers, and you don’t want to be associated with it.

Referent Power

如果您长期从事职业工作并获得了一些信誉,那么您将拥有这种权力。

我的看法

您可以在此处解释任何或全部的权力,但是要成功完成该项目的最小麻烦,您应该至少拥有其中三个权力;即,正式的权力,奖励能力和专家权力。

For example, formal power establishes your authority as the lead of the project, reward power helps you motivate team members, and expert power will help you to gain trust and support from your team members.

Punishment power works in some cases. The effects of relational power are not long-lasting.

现在,再次问自己:项目经理的最佳功能是什么?

Let’s see in which cases the team members will be more motivated and committed to performance:

愿意的团队成员会做得更好,工作动力来自奖励能力。如果团队成员知道将获得奖励,他们将更加坚定。

With formal and punishment power, team members are beaten into submission, which does not motivate them.

With expert power, though team members respect you and they trust your decisions, this trust is not going to translate into motivation; it can be a stabilizing influence but can never be a motivation. An increase in performance and efficiency will not happen without a motivating factor.

我接受专家权力的重要性;但是,我坚信,奖励能力比激励团队成员的专家力量更好,并取得更好的表现。

Summary

It is vital to understand every type of power that a project manager can use in different situations and variouskinds of organizationsso that you can be flexible and adaptive. If you are working in a projectized organization, you will have punishment and reward power. However, if you are working in a functional organization, you will have to depend on expert power and your soft skills.

What kind of power do you hold in your organization, and how do you find it useful? Please share your thoughts in the comments section below.

供参考:搜索时job for a project manager, I came across Jooble, I found it useful. Sharing it here and I hope you will find it useful too.


  • For me,except some standardized form of power such as formal or legitimate; relational; Punishment; all other forms are more of an attribute of a personality, something related to own perception;

  • Fahad非常感谢您的工作,我真的很喜欢PMP。请您提供有关专业课程的指南,这对我来说是重型制造行业的质量保证/QC检查员至关重要的。

    • Hello Emmanuel, are you a PMP?

      对于QA,我建议您参加ISO Lead Auditor课程。关于QC,请检查您的同龄人。

  • Thanks for putting your excellent work into making this blog a great blessing to all PMP aspirants. With your useful explanation on Earned Value Management, I now answer EVM questions with ease.

    And I have passed my PMP exam last week.

    保持良好的工作!

  • Hi Fahad,

    感谢您的所有指导和帮助。我已经在2017年1月26日通过了考试

    Your notes were of great help. And in future it will keep me updated, I am sure.

    • 它可以帮助他更好地管理沟通。

      更新:您可以找到通信行的总数并根据其重要性进行分类。然后,您将能够有效地管理它们;例如,您可以计划根据每个利益的需求分发信息

  • I am a little baffled by this practice question – which I answered incorrectly.
    “Which power of the project manager comes from another person respecting him/her?”
    A. Expert
    B. Formal
    C. Reward
    D. Referent
    I read your blog before seeing this question so I naturally answered A. Expert based on this comment “Team members will respect you for your technical expertise on the subject.” However, the correct answer is D. Referent. Please advise.

    Thank you,
    Stacy

    • The question should provide more clarity. Team member can respect their boss for both reasons.

      • If the question says both top management and team members respect you, then It is Referent power. If it is only team members, then it is Expert power.

        • It is about connection with higher management. If you have connections with influential people, you will have this power.

      • Fahad, Its a very interesting read but I noticed you wrote/explained Relational Power twice. One should be for Referent Power. I like how you make it simple and I am grateful I spend more of my idle work time on your blog. Thanks.

  • Hi Fahad,

    Your posts very well explains the areas in details. Thank you.

    在你最后的声明中提到我f the exam asks about selecting best power for PM and the options listed are Expert and Reward Powers are two independent options. Then i think we need to look for other information in the question such as “PM is working in which organization?”. If PM is in functional organization which likely would have less power to Reward. In such a case Expert power is best option that can be selected.

    Thanks
    Sushil

    • Yes, you are right Sushil. In this case we need to look deeper into the question for any hint.

  • Hi Fahad!!

    Hope u r doing good.

    From many days i have a lot of confusion in the study of “effort driven tasks”.
    I am not at all able to understand its meaning.
    Can u plz explain me. Will be of great help.

    谢谢,
    Yogish.

  • Hello Dear

    非常简单易懂。尽管我读了两本书,但我几乎没有任何困惑,但现在它清晰而不知不觉地赋予了权力的重要性。
    Thanks to you .
    我要阅读您的所有帖子。我计划在2015年11月参加考试

    -Prakash

  • Hi Fahad

    首先,谢谢你的帮助。我真的like the way you explain the concepts. Keep sharing! :)

    Now, I have been looking in which one of the 47 processes the PMI refers to the different type of authority the PM has over the people, can you share?

    Thanks again!

      • Can you share the page number under pmbok, where it says about these authorities and power? I’m not getting it under pmbok.

        • 该主题在PMBOK指南中并未具体提及,但是在考试中经常看到问题。bob手机客户端

          The other example is kickoff meeting. This topic is also not mentioned in the guide but in exam you will see many questions on it.

  • 您的老板对您的一位同事正在处理项目的方式不满意,她将项目重新分配给您。她告诉您与此人一起工作,以了解他已经做了什么,并讨论了他可能拥有的任何其他必要信息。她希望在本月底之前您的项目报告。这个人对重新分配感到沮丧和愤怒,不会为您提供启动所需的信息,更不用说完成该项目。除非您获得此信息,否则您将无法满足您的截止日期。

    What type of power does your colleague appears to be using?

    • 这篇博客文章是针对项目经理的权力,而不是针对团队成员的。

      Anyways, in this case you can approach your project manager and let her know about the situation. She may use her Legitimate Power and/or Punishment Power to solve the issue.

  • Wikipedia says about referent power
    Referent power is power of an individual over the Team or Followers, based on a high level of identification with, admiration of, or respect for the powerholder/ leader.

    您的博客说
    has some kind of connection with some influential people in the organisation, the project manager is said to possess Referent Power.

    哪个是对的?
    谢谢。

  • Hi Fahad,

    好工作...保持!…

    Have PMP exam in a week… Will join u after passing PMP exams to answer people queries..

    Do feel free to message me..

  • Hi Fahad,

    我刚发现你的网站,我发现它非常有用,so many thanks. could you please help me with the following question I came across. The answer as per the test is Project 3, but I don’t see why project 1 is not also right !!!!

    根据以下信息,哪个项目肯定是有利可图的?
    Project 1 with NPV of $300,000
    project 2 with Benefit to cost Ratio of 1:1.7
    project 3 with an internal Rate of Return of 15%
    or can’t be determined

    • 对不起,Marwan迟到了。

      Here is my understanding, let me know if you are agree with it or not!

      NPV is the difference between the current value of cash inflow and the current value of cash outflow of the project. It does not show you exactly how much you are going to invest.

      On the other hand, IRR is shown in percentage regardless of invested money. Therefore, it is safe to proceed with 15% IRR.

  • 你好,

    For estimate activity duration, Enterprise Env factor is rightly mentioned as input but examples of EEF are confusing. It states estimation database and productivity metrics as part of EEF. I believe these should rightly belong to Org Process assets . Can you pls clarify and guide?

    • 估计数据库基于市场条件。例如,人工速度,原材料成本等。因此,它属于企业环境因素。

      Let me know your thoughts.

  • Hi Fahad,

    Can you please explain to me why we have Approved change request as an input in the Direct and Manage project execution and an output in the same knowledge area. for some reason I thought that changes can only be approved in the monitioing an controlling process and that were it is approved and changed

    • Just visualize it.

      You’re in executing phase of your project.

      And you notice that certain procedure is not correct that causing you some trouble. Therefore, you raise a change request and get it approved.

      Since your change request is approved and your procedure is updated, you will now execute your work as per current updated procedure.

      See, you are still in executive phase.

      In first statement, change request is an output, and in second statement it is an input.

      希望它能清除您的疑问。

      • This gives me clear understanding to answer for my final paper as part of my master process in Open University Malaysia. The way you write is more on logic and the application of the logic.

        Thanks

  • 萨拉姆·法哈德·萨博(Salam Fahad Saab),

    Thanks for explaining each and every topic with easy to understand examples.

  • Hi Fahad,

    You have explained it very precisely and in simple language.
    我很高兴在考试前找到了您的帖子。

    Please keep posting.

    Regards,
    拉杰什

  • 你好,

    I want to share my experience , recently i attended the PMP workshop in hyderabad. it was really good. but when i started reading the PMBOK , i use to read 2-3 times to understand that topic.

    But last week when i found your site in google. i covered may topics in 2 days .. which is really surprising for me.

    您已经用非常简单的词和示例来解释。

    请不要停止发布新帖子。

    11月,我打算写PMP考试。

    • 你好纳迦,

      Thank you for liking my blog and I appreciate your visit.

      Best of luck for your exam and let me know if you require any assistance. I will be glad to help you.

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