configuration management vs change management

项目环境是动态的,并且在过程,计划或范围等领域的变化是恒定的。您可以将这些更改分为两类:

  1. 更换管理层
  2. 配置管理

“变更管理”是第一类。在这里,您可以管理与项目管理计划,流程和基线有关的更改。

在第二类中,您管理与product scope, known as configuration management.

Change requests are required when baselines are established, and you have to make changes to them. If the baselines are not set, no formal change request is required. Change requests and configuration requests are part of the integration management system.

变更管理是项目管理中的著名术语,但配置管理不是。在IT领域中,经常使用“配置管理”一词,因此,如果您不在这个行业中,则可能会面临理解该概念的问题。

作为非专业人士,我进行了这场斗争。但是,既然我已经通过了PMP和PMI-RMP考试,我可以帮助您了解此博客文章中的概念。

请注意,变更管理和配置管理是最重要的概念PMP exam,您将看到有关它们的许多问题。

变更管理系统

根据PMBOK指南,“变更控制的重bob手机客户端点是识别,记录和控制更改the projectand the项目基线。”

在变更管理系统中,您可以管理与项目范围,计划和基准相关的更改。

例如,您用光了资金,需要额外的资金来完成该项目,因此,您将提出更改请求,以供额外资金。或者,您可能无法在指定的时间内完成项目,并且需要时间延长。

In the change management system, the change request is analyzed for any possible impact on any other项目目标. Afterward, the request is either approved or rejected.

To minimize disruption, a change management system must ensure that all parameters are identified and analyzed for any possible impact.

If the change request is approved, you will update the concerned baseline, update the project documents, and inform the concernedstakeholders.

更换管理层Activities

您在变更管理期间进行以下操作:

  1. Identify the changes.
  2. 为更改准备适当的文档。
  3. Review, analyze, and make a decision for the change request.
  4. 确保请求已实施,注册和传达。

配置管理System

根据PMBOK指南,“配置控制着重bob手机客户端于可交付成果和流程的规格。”

在配置管理系统中,您可以管理与产品规范和过程相关的更改。

例如,假设您正在开发产品,并且客户要求增加一些额外功能。

由于此更改与产品的配置有关,因此您将使用配置管理系统处理此更改。

Configuration management documents how you will monitor and control changes. It is a process of defining configurable items (product, service, result, and component) and controlling changes to such items.

The configuration management plan keeps version control of the product. Here you can keep a log of all the changes made to any version of the product for review.

配置管理Activities

您在配置管理期间进行以下操作:

  1. Identify the configurable items.
  2. 记录并准备所有可配置项目的报告。
  3. Verify and conduct an audit of all configurations are as per the requirements.

变更和配置管理的真实世界示例

Suppose you are working on a project to construct a school building with ten classrooms.

Case: 1

During the middle of the project, your contractor for steelwork walks off the job and you have to find a replacement. You find an alternative, but the new contractor will not start working on your project for a week.

This will delay the project. Therefore, you will raise a change request for a one-week extension of the schedule through the change management system.

Once this request is approved, you will update your schedule baseline.

这是变更管理系统的一个示例。

现在,让我们看看配置管理系统的示例。

Case: 2

You are constructing a school building, and the client requests that you increase the number of rooms from ten to fifteen.

这是在客户端更改产品配置时更改产品范围的请求。

You will handle this change under the configuration management system because here the specifications of your product have changed. Earlier, the school building had ten rooms, and now it will have fifteen rooms.

请注意,在第一种情况下,您提出了更改请求,以将项目的截止日期增加一周。产品没有变化,仅在计划基准中需要更改;教学大楼是相同的,但是一周后,您将把这座建筑物交给客户。

变更管理和配置管理系统之间的区别

The main difference between the change management and configuration management systems is that change management deals with processes, plans, and baselines, while configuration management deals with product specifications.

An example of a change management system can be additional funding requirements or a schedule extension, while an example of configuration management can be an extra feature added to the product.

Conditions for Change Management

以下是变更管理的一些条件:

  • 延迟时间表:您将必须制定一个新的时间表来反映当前情况。
  • 成本overrun:You will need to re-estimate your cost to complete the project.

配置管理条件

The following are a few conditions for configuration management:

  • Market competition forces new features on the product.
  • The project took so long that the product is obsolete, so an update is required.
  • The client requested you add some extra functions.
  • Due to cost overrun, some features are removed from the product.
  • To complete the project early, some features are removed.

更换管理层Vs Configuration Management

变更管理和配置管理不会争夺相同的空间。它们用于不同的目的。

根据PMBOK指南,“配置控制着重bob手机客户端于可交付成果和流程的规范,而更改控制的重点是识别,记录和批准或拒绝对此的更改项目文件, deliverables, or baselines.”

产品配置的任何更改也会影响项目范围,您将更新项目计划,成本和计划基准。

Configuration management has a larger scope than change management.

谁可以提出更改和配置请求,谁可以授权?

任何人都可以提出更改请求,但必须由项目经理或更高的权威批准,如配置或变更管理计划中所述。如果客户不参与该过程,则需要他们的同意才能实施更改请求。

更高的权力可以是项目管理计划中提到的变更控制委员会(CCB),项目管理办公室(PMO)或任何其他利益相关者。

关于配置请求通常,它来自客户端,因为它涉及产品的更改。

该请求由项目经理审查,然后转发给有关的高级权力,以供其审查和批准。可能需要客户的协议,因为他们必须支付任何其他功能。

概括

变更管理和配置管理是集成管理的一部分,并且都涉及项目或产品中可能发生的所有更改。变更管理与与计划,过程和基准相关的更改有关,而配置管理涉及与产品范围相关的更改。项目经理的工作是提出这些请求,并确保对它们进行适当的审查。一旦做出决定,应立即实施。

Now I hope you will not have any problems in solving questions on the PMP exam regarding change management and configuration management systems.

您如何管理项目的更改?请通过评论部分分享您的经验。