Today I will explain to you the PMI refund policy.
An understanding of this policy will help you make an informed decision when you need to cancel the PMP exam and want a refund for any reason.
Let’s dive in.
PMI Refund Policy
So, you have applied for thePMP exam, you’ve set your test date, and then life happens. You can no longer attend, and naturally, you want your money back. You need to know the PMP exam fee refund policy.
The PMI PMP exam fee refund policy says:
“To obtain a refund for the PMP credential, you must request PMI at least 30 days before the exam eligibility expiration date. PMI will retain a processing fee of 100 USD if you have not yet scheduled or taken the examination. Also, you can receive a refund, less a 100 USD processing fee, if you fail to meet audit requirements.
处理退款后，申请将关闭，资格期将不再有效。如果预定的考试被取消和重新安排在购买之日起30天之外，最多在预定测试日期之前的48小时，则需要重新安排费用。在预定测试日期的48小时内，所有费用和重新安排的能力都被没收。”
Therefore, if you have not yet scheduled the exam and you have over 30 days until your PMP exam eligibility expires, you can get your money back. However, the PMI will deduct a 100 USD fee.
If you failed the exam, did not show, or your eligibility period has expired, you will not get a refund. However, in the case of extenuating circumstances, you can receive a full refund.
Additionally, you will get your money back with a deduction of 100 USD if you审核失败.
You will not get your money back in the following cases:
- Your one-year eligibility period has expired, and you have not scheduled the exam.
- You scheduled the exam but did not attend it, and you could not provide a proper reason to cancel or reschedule.
- You failed the PMP exam.
Please review the PMP exam fee refund policy in thePMP Handbookfor updated information.
If you have already scheduled the exam, a different rule applies. Please read my poston rescheduling or canceling the PMP exam.
概括
You can get your money back if you have applied for the PMP exam. Take action 30 days before your eligibility expiration date. Note that after receiving the refund, your application will close and your eligibility will no longer be valid.
I hope now the PMI refund policy is clear.
Have you asked for a refund for your PMP exam? Please share your experience in the comments section.
Hello Archana, I would recommend you contact PM customer care for this issue.
Hi ,
I had my PMP exam scheduled on August 10th.
我不允许写考试以来的名字on my ID was with my initials and the one I have updated on the website was without initials.A case ID was registered on the same by the exam center.But I got a mail stating “NO show STATUS”.When i checked with the customer care they say to repay the entire amount again and re-schedule the exam.
I though I need to pay only the re-examination fee and not the full amount.Can you help me clarify on the same.
My one year eligibility period has expired and i didnt scheduled the exam. i dont want refund, can i schedule exam and use that money as exam fee?
Please contact PMI customer care, usually they give three months extension.
Hi,
I have scheduled my exam on 28Nov18 and my 1 year exam eligibility period ends on 6th Dec’18. Due to personal health reasons, I am unable to concentrate and prepare for the exam. Is it possible to reschedule my exam date for Jan’19 now that my health is gradually improving. Need urgent response from you.
谢谢
Ask PMI customer care, usually they extend the eligibility period for three months. I hope they will do the same for you too.
我尚未参加任何PMP考试日期，PMP认证到期日期是2018年12月。
how can i cancel my order of certification i.e.$405 as not getting any option to cancel viahttps://certification.pmi.orgsite.
plz guide me as i want money back in my account and has no plan to give this year due to some personal reasons.
You can do so through prometric site.
PMP exam was scheduled on 24th SEptember. I CANCELLED my exam on prometric site on 10th JUly since I was not prepared. I got an email for $0 admin fee from Prometric. will PMI still deduct any $?
我希望您能知道扣除了多少。我希望这是70美元。
My membership ends in 15-august-2018
today I renewed it for one year to postpone the exam, but when I go to exam reschedule page the final date allowed is still 15-august-2018.
is there solution for this problem?
The PMI membership expiry date and exam eligibility expiry date is different.
Hameed the best way would be to cancel the exam without any further delay. Take the refund.
Next step: Submit the application again post August 2018 and pay the fees again. There are chances that you may loose some $100. But its better rather than a lapse of full amount
Hello,
I rescheduled exam several times due to the time limitation. At the end I decided to no go for exam. My eligibility expires on 6th of September, the exam it s scheduled on 4th of September.
On 10th of June I cancel prometric appointment and yesterday I wrote to PMI to make the refund because I didn’t receive the confirmation from Prometric.
They will keep the fee deduction? I will receive something because it s not very clear for me ( it its scheduled already possible to do not receive anything).
Thank you!
Since you cancelled the exam one month before, they will refund you minus a deduction of admin fee.
I have rescheduled my pmp exams twice but due to certain conditions, i dont want to sit for the exams again. Can i get a full refund
No, full refund is not possible. If your exam date is after 30 days, you will get a refund with an administrative fee deduction.
Hi,
I just paid for the PMP exam through PMI website but when i tried to schedule an appointment i did not find any available dates since my eligibility ends in 4 days.
What shall i do now? Can i get a refund or extension of eligibility?
You must contact PMI customer care as soon as possible.
Hi Fahad Usmani,
谢谢for your good explanation on all inquiries.
In case of cancellation within 30 days, I saw in your previous posts you mentioned admin fee of US$ 100 will be charge by PMI. I believe the cancellation fee is only US$ 70. If the admin fee is separately deducted that means a loss of US$ 170 (100+70) in total.
My exam is scheduled for after 3 weeks from now.
我将从PMI返回多少？
405 – 170 or
405 -70??
Let’s wait for the PMI to publish updated handbook. The current handbook provides old information and which I believe is not correct.
我建议您联系PMI客户服务。
Hi,
I paid PMP exam fees on 25-feb-2018 whereas my eligibility expiry date is 19-March-2018. i did not find any seat before expiry of my eligibility date. Now i need to refund my fees. What is procedure to refund exam fees?
Secondly i found a seat on 11-March-2018 in another state which is 1400 KM away from me. Should i schedule appointment there and then cancel to refund fees? which is better option?
and most important nobody explained procedure how to refund it when you did not scheduled any exam, please explain.
I think you can ask PMI customer care to extend your eligibility period citing your issues. They have done it many times in the past.
If you want your refund and you did not schedule the exam, you will have to send them an email.
法哈德兄弟
I saw in your previous posts you mentioned admin fee of US$ 100. May i know where is this fee mentioned in the PMI Handbook? Also, i believe the cancellation fee is only US$ 70. If the admin fee is separately deducted then that means a loss of US$ 170 (100+70)!
我的问题是将PMI退款405美元房颤ter i pay the cancellation fee and in how many days will i get the refund?. My exam is scheduled for after 2 weeks from now.
I have already sent PMI customer care an email, however there hasn’t been any response yet.
Please refer to the Page:13 of the PMP handbook.
The following text is copied from there:
“To obtain a refund for the PMP certification, you must make a request to PMI at least 30 days before the exam eligibility expiration date. PMI will retain a processing fee of US$100 if you have not yet scheduled or taken the examination. After the refund is processed the application will be closed and the eligibility period will no longer be valid.”
Hi All,
My exam is scheduled on March 24, As of today 18th Feb I fall in 34-35 days window from due date.
Due to project and constant travel I have to cancel my exam date and take at later date not finalized yet.
So my ask:
1. Will I get full refund since i have cancelled the exam 34 days before due date and not in within 30 day window.
2. Whom should i follow from refund standpoint – PMI or Prometric ( PMI is right contact)
3. I have 289 days to sit for my exam and have 3 attempts, What would happen if i do not exam in 289 days?
Your inputs will be highly appreciated.
问候，
Rohan Panade
You will get full fee minus 100 USD. Once you cancel the schedule you will receive an email with further information.
If you do not pass the exam in one year, you cannot apply for the next one year.
Hi Fahad,
I have just today cancelled my exam before 30 days prior to exam day. What I got from previous answers on this page, I will be charged for 100 USD due to admin fees which was not explained in PMI website. As I got membership of PMI for one year and my eligibility will end in December 2018, I think cancellation of my exam date was not the best option I did as I said PMI dose not well explain this deduction in their website. So do you think I can contact PMI and asking them to re-schedule my exam date instead of cancellation to not pay that 100 USD admin fee? Or if I schedule all by myself a new date (After it’s cancelled now), may I not get charged for that amount (100 USD)? I intend to go taking the exam this year before ending my eligibility period!
Please give me your idea,
谢谢
As per my understanding, since you have cancelled the exam, this fee is not refundable. Though, I would recommend you contact PMI customer care asap. I hope some solution will come out for you.
I’ve scheduled my exam on 27th december and I wanted to cancel it now (more than 30 days). How much would I get if I cancel and what should I do?
您要回钱还是想重新安排考试？
eligibility expires on 07 Jan 2018 and I do not want to take any exam prior to that. How can I book an exam after 7 Jan 2018? Do I have to resubmit my application. I have not paid any money to PMI yet. Thank you
You can contact PMI customer care. Usually they give three months extension period.
Hi , I paid my PMP exam through credit card. I cancelled it later (31 days prior to exam) . It’s been 1 month now and still I didn’t get my money back. So, how many days it will take to get my refund?
我建议您联系PMI客户服务。
嗨，您退还了退款吗？如果是这样，需要多长时间？您必须联系客户服务吗？
Hi, I understand that PMI will deduct $100 for processing fee as it is applied before 30 days of exam expiry date.
If I withdraw my money now, will I be able to schedule the exam again or I have to submit the new application too.
Within one year, you can apply again with the same application.
Since you did not schedule the exam you will get your money after admin fee deduction. Regarding the second query, please contact PMI customer care.
Hi,
Please i need your guidance in my situation.
I have submitted the examination fee and audit is passed, However at this stage i don’t want to proceed with the test this year due to relocation and change in some circumstances.
Can you please guide me how i can contact PMI and claim my money, i didn’t found any option online to claim the amount back.
Second this is due to relocation i need the amount back to different account not in the same from where i deposited the money.
Please guide.
谢谢,
Dear,
I want to cancel my PMP exam its going to be after three days. there is charge of $70 for cancellation.
but am I going to have a refund or am I going to loss all?
You will get your money after a deduction of 70 USD but you should do it before two days of the exam.
I am unable to apply for PMP certification because a previous CAPM application that I submitted ( not paid for exam).
How can I delete that, so I can proceed with PMP application
我建议您联系PMI客户服务。
I canceled my CAPM exam which is in Oct 15 2016. They are saying PMI will deduct $100. Is this correct?
Yes.
Hi,
I have canceled my exam for that I have been charged $70 amount.To get my exam fee refund
to whom I need to drop my request with my cancelation details.
意味着PMI客户服务的任何邮件？
谢谢,
Naga Prathap.
I think it will be returned to your card automatically. Wait for a few more days, if you don’t get it, contact the PMI customer care.
hello sir. i submitted my application and i want to pay from my friend visa. if i fail in audit. payment will be refund in his visa?
and what if i selected for audit. can i cancel my request and fill new with new payment?
Yes you will get your money minus administrative fee. In case of cancellation, the administrative fee will be charged.
I have already paid the exam fees $405 and my exam is scheduled on 9th November.I want to cancel my exam and ready to pay $70 but will i get refund $405 if i do it within next couple of days or i will loose all my money??Pls suggest.Have 3 weeks more time.
You want to cancel the exam or reschedule it?
Sir,
我的PMI在10月14日的申请被批准了。我:ication was to expire on 31 Oct 15. I did my payment to schedule exam on 25 Sep 15. However, it has been selected for audit and remark says that i can schedule exam post successful audit for 01 year. what happens to my eligibility and whether my fees will be forfeited. Will this means I’ll get one year eligibility from the time my application audit was successful and I can then schedule the date? OR Will it still show Oct 2015 after successful audit?
Can I cancel my payment in order to avoid fee forfeit. Please suggest. Thank you in advance. My audit deadline is 24 Dec 15. Looking for a prompt response
您的资格期将在完成审核后开始。审核后，您将能够安排考试。
If you don’t want to proceed any further, you can cancel it and get your money back with nominal service fee deduction.
Hi,
On the day of exam I met with an accident and couldn’t attend the exam, on medical ground, will I be able to re-schedule my exam date again?
I believe yes. On medical ground you can do so. Just contact PMI customer care with all documents.
你好法哈德，
我提交了申请并获得了批准。我计划支付费用，以安排两天前的考试日期。我支付了这笔费用，仅几秒钟后，它就显示了我的申请被选为审计。支付的费用会发生什么？最初，它显示申请将于2015年8月到期，但现在说：“注意：您必须完成审核过程才能参加考试。
Your Audit Deadline is 02 Jul 2015. ”
这意味着我将从申请审核成功的时候获得一年的资格，然后我可以安排日期？还是成功审核后仍会显示2015年8月？
Can I cancel my payment in order to avoid fee forfeit. Please suggest. Thank you in advance.
Sorry Pooja, I just saw your comment, and it is now too late for a proper reply. I see that you audit deadline is passed. Are you still having any question? If yes, please let me know.
对于书面请求，我们应该将其发送为这样的表格或文档格式吗？要发送给他们的邮件地址是什么？
Hello Khalid, before sending any document, clarify with them.
I have scheduled my Exam on 8th Sept ’14 and Due to some personal commitments and Sister’s Wedding in Between, I know i wont get enough time to prepare and I decided to cancel my exam. and i cancelled it on 5th August’14 . so i have done it ahead of the 30 day window. The question is will i be refunded with the entire amount $405 or will they deduct money ? How long does it usually take for the money to be refunded?
谢谢,
兰吉斯
Since you have cancelled your exam before one month, you will get full refund. I suggest you wait for at-least four weeks to get your money back, or you can contact PMI customer care.
Dear Fahad
You mean if we schedule the exam and cancel it before 1 month then we will get full refund,
but if we do not schedule, then PMI will deduct 100$?
am I correct?
Before one month, no deduction.
If you reschedule or cancel the exam within 30 days, you will have to pay 70 USD, and if you want to cancel or reschedule the exam within 2 days, you will lose all your money.
那么，这是否意味着如果我在30天内取消考试，我将获得退款？（我知道我必须支付70美元）在这种情况下，退款的金额是多少？我还应该提交书面要求吗？
You can do so online through prometric site.
我试图取消我的约会。这是在4天的时间内。但是在Prometric网站上，它要求我支付70美元以取消考试。我应该向Prometric支付70美元，然后通知PMP退款？这是如何工作的吗？在我的情况下，他们会扣除多少。
Do it immediately otherwise you will lose all. The money will be in your account, you can schedule the exam again after paying the difference.
Hi fahad I need your help actually I want to cancel my exam and I am already in 30 day window frame my scheduled date is 15th may.if I pay 70$ will I get my exam fee refunded.if yes then how much refund I will get approximately.
谢谢
Vaibhav
You may not get the refund as you are in 30 window period.
联系PMI客户服务以进一步澄清。